Oracle Simphony Add-on

The Add-on

About the Add-on

The Oracle Simphony Add-on enables guest self services through direct integration with the Simphony POS system. 
The Add-on enhances the guest experience and operational efficiencies by reducing guest waiting times and non-revenue waiter round trips. 

The main features include:
  1. Guests can check their current bill status by simply scanning a QR code attached to their table.
  2. When guests are ready to leave, the bill can be reviewed on their mobile device, a tip added and the check settled. The check will then be automatically closed on Simphony and the guest receives a cleared-to-go confirmation on their device.
  3. No app download or registration is required, and no personal details of guests are required.
  4. The app can also handle checks with a guest ID, which are not attached to a table for increased flexibility.
  5. No new user interface is introduced for waiters or restaurant personnel as everything is controlled through Simphony, making adaptation simple and user friendly.
Idea
There is no need: to call a waiter to request the bill, for waiters to print the bill and collect payment physically at the table. Both frees up time and resources for an enhanced quest experience and improved resource utilization.

Requirements

In order to deploy the Add-on at your restaurant, the following is required:
  1. Oracle Simphony Cloud with Generation 2 Transaction Services enabled.
  2. Mobipaid Merchant account with your preferred payment methods enabled.
Idea
If you currently do not meet any of the above requirements, please contact us. We can assist you to get started really quick!

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