MP-Opera-Connector online check-in and check-out

Online check-in and check-out

Connector setup

The online check-in and check-out can be activated on the Connector. These steps should be followed.
  1. Online check-in and check-out must be enabled for the hotel on the Connector. Check-in and check-out can only be enabled or disabled together.
  2. The time zone of the hotel should also be setup. This is used for the timing of notification emails to guests.
  3. The hotel's standard or default check-in and check-out times should also be setup on the Connector. This is also used for scheduling, when no specific values are available on the reservation itself.
  4. In a multicurrency environment rate codes can differ from the system base currency. In this case, the Connector can collect final billing payments in the rate currency instead of the base currency. This must be enabled on the Connector.
  5. During check-in a payment card can be pre-authorized as a security for extras that are being charged to the room during the guest's stay. The authorization amount must be a multiple of room night rates. The card pre-authorization as well as the number of nights must be setup on the Connector.
  6. A high quality logo of the hotel should also be uploaded to the Connector. This logo will be displayed in email communications to guests, as well as on the check-in and check-out portal.
Online check-in is only available when: the reservation status is on DueIn/Arrival, a sufficient number of rooms with front office status vacant and housekeeping status Inspected are available or a room is already pre-assigned, and if no deposit amount is outstanding.
If a deposit amount is still outstanding at the time of check-in and the deposit was initially managed by the Connector, the guest can settle the outstanding amount to enable check-in.
Deposits in currencies other than the base currency are converted at the Posting exchange rate setup in Opera. Billing payments in currencies other than the base currency are converted at the Settlement exchange rate set in Opera.




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